About me

Sofija Altman


E D U C A T I O N:
Masters degree in painting at the Academy of Fine Arts, Belgrade (1998.-2004.)
Graduated in the class of prof. Dusan Otasevic with average grade 9.66


W O R K   E X P I R I E N C E

Freelance: (2010. – 2016. on-going)
• Web design, Graphic design
• Installation, maintenance and development of PHP-CMS webportals


YUnet inetrnational doo (EUnet ISP), Belgrade (2007.-2015.)
• Senior Support Agent ISP, Technical Support sector
Providing troubleshooting for all ISP services (Dial-up, ADSL, Hosting, Corporate, VoIP) and client support for bussines and personal clients via E-mail, phone and other electronic media. Configuration of client’s equipment to connect to internet via modem or DSL router, configuring client’s network peripherals, providing client support for administrative DNS hosting portals and mailing system. Providing training to clients who use of system and applications as related to internet, so they could obtain general understanding of OS and application operations related to company offered services.

web administration / web design / WordPress
graphic design / web administration / web design / WordPress